Orders are shipped via UPS or U.S. Mail within the continental U.S.; by U.S. Mail to Alaska, Hawaii, Puerto Rico
and U.S. Virgin Islands. Most orders are shipped within 24 hours after the order is received and are delivered
within 5-6 days from the shipping date.
How much will shipping cost?
Continental US: Add 9% to merchandise total ($9.00 minimum )
Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands: Add 16% to merchandise total ($16.00 minimum)
International: Contact us at 1-800-874-9028 M-F 9 am-5 pm ET (ask for an export representative) or email firstname.lastname@example.org.
Reporting lost or damaged packages
If the product is not delivered:
Call toll-free 1-800-874-9028 M-F 9 am-5 pm ET
Write to: Waterwise Inc, PO Box 494000, Leesburg FL 34749-4000
If the product is damaged:
Be sure to save the box and all packing materials in case an inspection or pick-up is needed.
Call toll-free 1-800-874-9028 M-F 9 am-5 pm ET for further instructions.
Write to Waterwise Inc, PO Box 494000, Leesburg FL 34749-4000
Delivery confirmation signature
In some cases, a signature is required before a package can be left at your location. The delivery driver
decides if a signature is needed, based on location, weather conditions and other factors. If you receive a
notice stating delivery was attempted while you were out, please follow its instructions regarding an
alternate delivery date or package pick-up.